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Article
Report on the Conference on "Tech-Trust Nexus: Revolutionizing Online Dispute Resolution"
Art Hinshaw and Eleni Kosta et al.
Tilburg Institute for Law, Technology, and Society White Paper (October 2026)
 
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Abstract:

This white paper reports the proceedings of the 1 July 2025 conference titled “Tech-Trust Nexus: Revolutionizing Online Dispute Resolution”, co-organized by Sandra Day O'Connor College of Law (Arizona State University, U.S.A.) and the Tilburg Institute for Law, Technology, and Society (TILT – Tilburg Law School, Tilburg University, The Netherlands). The conference explored the intersection of issues of trust, technology, and dispute resolution, focusing on how the rise of artificial intelligence is reshaping the way individuals and institutions engage in and resolve conflict through public and private online dispute resolution providers.
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